EV's Republic reviews

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Customer Satisfaction Highlights

(Based on 107 reviews)

Service Speed and Efficiency

4.8/5
Based on mentions of quick turnarounds and efficient handling of repairs.

Pricing and Cost-Effectiveness

4.7/5
Reflecting the numerous mentions of cost savings and better pricing than official Tesla rates.

Customer Service and Communication

4.4/5
Considering both the praise and the few critiques regarding communication gaps.

Quality of Repairs and Technical Competence

4.8/5
As customers frequently applaud the high quality of repairs and expertise.

Facilities and Convenience

4.6/5
From the positive descriptions of the physical amenities of the service locations.

Overall Satisfaction and Recommendation

4.7/5
Shown by the strong inclination of customers to return and recommend the service to others.

Reviews

Henry Sehuin

5/5
Review from google
Drive unit of my model S p85 2013 failed, so I took the car to get it fix, they helped changing it for a refurbished one and give me 2 years warranty, it’s been 3 months, so far no problems, technician are very professional and knowledgeable about Teslas. They also helped me with my battery that only charged to 90 miles on 90%. Tesla solution was just replace for a new one ($15k), EV republic revived my battery, without replacing it, now charges up to 240 miles. (Of course they did not charge the outrageous amount tesla asked). Highly recommended.

Viktor

5/5
Review from google
If you own a Tesla and require repair services, look no further than EV's Republic. Vitaly exceeded my expectations and deserves the highest praise. Not only did they provide a cost-effective solution for replacing my AC compressor, beating Tesla's prices, but they also went the extra mile by fixing a loose trim piece on my car at no charge. They demonstrated remarkable customer service, completing the entire repair in just one day. EV's Republic is truly dedicated to ensuring customer satisfaction and offers an impressive array of services. I highly recommend them to all Tesla owners in need of reliable and exceptional repairs.

Brian Pensack

5/5
Review from google
These guys rock, I had the drive Unit changed on my 2015 model S, saved about two grand, service was great, car was charged, although they are an hour and a half away from me, I would gladly use them again, thank you!

Loren Gay

5/5
Review from google
Hello there some background I have owned my Tesla Model S 60 since 2013 current mileage 269,000 on original battery pack. A year ago installed losing range. With no help other then Tesla no help at all. EV Republic has restored life to the car and also upgraded me to a 75kw pack. I hope not to be in need of a battery but I will visit them for other services they also provide. I encourage anyone to look into them for you inquiries and they will gladly help.

Yana Kay

5/5
Review from google
Thank you Nick & team! They are excellent in what they do, and the service we received at Tesla was not even comparable to this shop!

Jose Louie Ramos

5/5
Review from google
I Bring my 2016 model S to EV Republic to program my spare key fob, the employee and the customer service was amazing job to my car this shop is very recommended to all ev car owners.

Katrina Bahdanovich

5/5
Review from google
I’m extremely happy that I found these guys! My car was out of warranty and I only paid $7.500 instead of $15k for the battery repair. This is the only legit service I was able to find near the Bay Area.

Carina Bassin

5/5
Review from google
It's hard to describe how thankful I am that EV''s Republic is here to help Sacramento. It turned out my car had an air suspension leak. I first took it to the Tesla dealership. They essentially told me the car is old and I'll just have to wait to replace the pump for over $1,000 or I could replace it now. Tesla charged me over $250 to not diagnose anything as a "diagnosis" fee. I was told about EV's R. when calling third party suspension shops. I took my car into EV's Republic and in 5 minutes they found the leak. They knew to go right to one of the plastic T fittings that I read about on the Tesla motors forum but hadn't had the time to look at myself. My air suspension is perfect again for one diagnosis fee and a $7 part. (Note it took 10+ miles for the air pump to find perfect again-never hear it) I haven't felt this thankfull or even in debt to a car repair company since the only other time in my life in 2006. I'm truly thankful we have a third party expert here in Sacramento. I was debating driving to Texas or San Diego to find an expert third party Tesla shop. Thank you for being here. Note, they are a growing shop and sometimes get big waves of cars coming in and might not answer phone in rushes. If so, send and email. All but once they answered I'm first call.

Coby Mac

5/5
Review from google
Vitaly & Micah were super professional and really went the extra mile to help me. I brought my car in with a large repair and was given an honest price with no hidden costs. On top of being professional they were fast as well. That same day they took my car in. After several repairs I was back up and running by early the next week. The facility was really clean. I highly recommend checking them out.

Somdy Inta

5/5
Review from google
Awesome service! EV's Republic got me in right away and fixed all three of my issues (door handle, seat belt, and cluster screen replacements). They even waived some extra labor needed for the door handle issue - very professional and understanding. Thank you!

Danyel Ramelow

5/5
Review from google
Micah was super knowledgeable and helpful with my issue on my 2013 model s despite the fact that I am in Texas and would probably not be a paying customer. That is someone who truly is passionate and caring about their work and their quality of service. I wish I lived closer so I could use their services. Don’t hesitate to reach out to them!!

Todd Williams

5/5
Review from google
Professional workmanship, knowledgeable about repair needs, speedy diagnostic. Car runs GREAT!!! Completely satisfied with workmanship. More knowledgeable about repair needs than even Tesla themselves. These guys really find the best way to fix problems and prevent them from happening again.

Michael Phillips

5/5
Review from google
EV's republic did a fantastic job repairing the body damage to our 2022 Tesla Model 3. They were incredibly responsive and kept us updated during the entire process. Micah was great to work with and one of the nicest guys you will find in the industry. Vitaly was also great and a pleasure to work with. We have six vehicles and I do a lot of my own maintenance and repairs. But two of them are Tesla's, a Model 3 and a Model S Plaid and I have no experience working on Tesla's. So after some research we decided on EV's Republic. After our experience I would never take them anywhere else for either mechanical repair or body work. Thanks EV's!!!! Just had maintenance completed on our Model S plaid. EVs installed new adjustable rear camber links and had an alignment done. Once again, great service! I needed all the work done in one day and EVs made it happen. I wouldn't take my Tesla anywhere else. Thanks Nick and Alex.

Superman Mark

5/5
Review from google
am so grateful that i found this crew, i live in a state where teslas are not as common which is very difficult to find a repair center on EVs. I called Ev’s Republic and Vitaly answered the phone. I explained the problem and they were more than happy to walk me through step by step what to do/ what is the problem with my Tesla. You won’t find many shops that are willing to do so much as they do. Huge thanks to Vitaly and the crew for helping me out. Very appreciated.

EHG G

5/5
Review from google
I highly recommend EV’s Republic for all Tesla repairs. Micah is very helpful and honest. Despite towing my Tesla 400 miles there, it proved worthwhile as they quickly identified the necessary repairs and guaranteed that it will get the car running again and at a very reasonable cost. After this experience, I trust EV’s Republic with my Tesla more than Tesla service center.

Cameron Williams

5/5
Review from google
The services completed at EV Republic on my model S has brought it back to a new life! I am truly grateful to be able to have my vehicle worked on at EV Republic, and the phenomenal customer service with EV Rubublic’s own Alex. I highly recommend if you are in NorCal and need work done on your EV vehicle, then EV Republic is the way to go!

Juliana Hagler

5/5
Review from google
Needed sensor repair on 2017 Tesla Model S. They completed repair in under 3 hours for 1/3 the cost Tesla had quoted. Also quoted bumper paint job (through an affiliate) for less than 1/2 what I could find anywhere else. Comfortable waiting area with coffee and cold drinks. Staff were friendly and polite, not pushy at all about other repairs they thought we might need.

L Lee

5/5
Review from google
My original HV battery warranty was expiring and I needed to explore my options. I contacted EV’s Republic and was instantly impressed with the prompt responsiveness of Micah. I brought my car in for a diagnostic evaluation, and determined my best options, all of which were very feasible. Additionally fortunate that EV’s is local for me, although they service vehicles from other states. Highly recommend this business!

Jason Saechao

5/5
Review from google
Initially, I experienced some communication problems caused by a former service advisor. However, Alex, the new service advisor, went above and beyond to resolve the issue. Although the repair took longer than anticipated, Alex was very responsive and easy to get in touch with, unlike the previous advisor. Furthermore, Micah, another service adviser, offered a generous discount to make up for the inconvenience caused by the delay and communication issues. In the end, I got my models repaired and upgraded at a reasonable price. Overall, I am grateful for their professionalism, and willingness to satisfy an unsatisfied customer. I would highly recommend their service.

Brandon R

Review from Yelp
Tried to charge over 5k for control arm replacement x2 when each part is about $120 dollars and the job takes about 1 hour. Very scummy if you ask me and would definitely nit recommend these scumbags (Also charges $250 for "multipoint inspection")

Austin

Review from google
Sad to say this was my worst repair experience ever. I wanted to have my quarter panel repaired. We coordinated a drop off time and when I arrived they said I didn't need to drop it off that they only needed to inspect it. Communication from the time that I first arrived was off to a bad start. I should've taken it as a forewarning and looked elsewhere. Ever since my car was there I've been the only one asking for updates. It's been a nightmare. Hope your experience is better than mine. I also got the car back dirty and dusty. At least the repair itself was done well enough. Edit: I added a photo of painters tape I found from after the service and to note they offered to detail my car but never followed through. Had it detailed myself.

Douglas Craig

5/5
Review from google
EV’s Republic replaced the front half shafts on my 2019 Model S for substantially less than the Tesla Service Center estimate. The work was done quickly and professionally. It was a great experience. I plan to go to EV’s Republic for all my Tesla service needs in the future.

Justin Ginder

5/5
Review from google
The guys at EV's republic are amazing. Upgraded my model S battery for me and its working great. I live about 2 1/2 or so hours from the shop and when I couldn't actually drive the car they helped with all the shipping arrangements. Would 100% recommend this shop to work on your Tesla. The price of the battery swap was almost double when I talked to an actual Tesla shop! Will come back for sure if anything else goes wrong in the future.

Eric Welty

5/5
Review from google
Alex was great. Explains everything and he’s very knowledgeable. I’m pretty sure I saved money instead of going to Tesla, although I didn’t get a Tesla estimate for a new heater in my 2020 model 3. This is the second time I’ve been to this shop.Good experience overall, Alex even took me over to Chipotle to grab some lunch since I was there from 9:30 - 2:30.

T Daniel

5/5
Review from google
Amazing service, clean shop and professional staff. I went to get a brake light and driver side window switch replaced. Michael was very prompt answering all my questions prior to my visit. The cost of the part ended up being more than they quoted me, but they still honored the quoted price and ate up the difference. They are also much cheaper than Tesla service center and they don't give you a 3 week window for appointment. Service was prompt and they got me back on the road in less than 2 hours. It was worth every mile of the 2.5 hour drive. I will definitely go back for all my service needs. Hoping they open a shop in the South Bay Area...

Eddie Deleon

5/5
Review from google
I’d like to thank Simon , Nick , Andrew and all the service professionals at EV’s republic for their knowledge of teslas and their great customer service. I bought an extended warranty for my Tesla model S through them and I had the regulator on my window go out and they had no problem warranting the part and the service and they had me out of their within the hour ! Thanks for the great service guys I really appreciate it!

Dmitriy Ray

5/5
Review from google
Absolutely impressed with this Tesla shop! Had two front-end accidents, and both times they've flawlessly fixed my car. Plus, they offer parts and used Teslas! The staff is top-notch and super easy to deal with. Highly recommend!

Diana Lam

5/5
Review from google
Love Love this place. Super awesome people who really takes care of their customers. If I could give them 10 stars. I would☺️ Explained things thoroughly and was very well taken care of.No disappointment The owner and the team was very knowledgeable ,honest and super reasonable with price. Unlike Tesla center, I never get the honest transparent answers. From this point on, EV Republic will be my go to shop and my only recommendation to all Tesla owners.

Ken

5/5
Review from google
Good job. Got my second model s bubbled main display replaced here. They did a good job and only take 1 hour. Very friendly people , and very professional technicians.

Blasian S

5/5
Review from yelp
Just got the car done a week ago. It runs A LOT better. Our Tesla battery had to be replace- it was $7000 less. Excellent consumer, transparent negotiations, and quick. Also they did all the work needed. So we will see soon.

Moe C

5/5
Review from Yelp
OMG! I can't express how much appreciation I have for the whole EV republic Team and especially Vitaly. A little background of my situation first. I bought a 2021 Tesla Model Y via an online auto auction. My thought was I could buy one in somewhat of a decent shape for cheap and have a certified tesla auto body shop(the list on the tesla site) fix my vehicle. I was wrong, most of those on the certified list don't do big jobs like mine, and I was starting to think I might have bit off more than I can chew. For a few minutes I was almost ready to sell my new car for parts. My very last ditch effort call was to EV Republic and after a few calls and text messages/pictures, he made me feel I was in the right hands. Vitaly even arranged a tow truck for me. The vehicle not only had body damage but the air bags were deployed and there were a lot of warning and errors messages on the infotainment screen. When I came into the shop to drop off my vehicle, I saw at EV Republic Tesla's in worse shape than mine. I knew I was in the right place and was a super big sigh of relief not thinking about my almost paper weight purchase lol. I would literally give this place a 10 star rating if I could. Ill be taking my Model S and Y here from now on since no job seems to be to big for them. PS There labor rates are way cheaper then Tesla's maintenance guys.

Jerome J Mends-Cole II

5/5
Review from Facebook
There is service… and then there is EV’s Republic service! Tesla General Maintenance✔️ Tesla Programming Issues✔️ Tesla Suspension Issues ✔️ Tesla Battery (12V/HV)✔️ Tesla AC recharge✔️ Tesla OEM parts✔️ Tesla sales✔️ And they do it all same day… with the ultimate care you would expect and appreciate when dealing with our babies!

Temetrius Richard

5/5
Review from Facebook
I came here to get my autopilot radar recalibrated, door handle replacement, and they fixed some broken parts from my sunroof! Took them about 3 hours for everything, they offered me coffee and water while I waited. The waiting room was nice, they had couches and phone chargers. It was nice and quite so I was able to watch a short movie while I waited. They then brought me out , let me test drive the car to make sure everything was good! Came back and paid, and it was a very reasonable price for what they did! Thanks guys!

Eric H

5/5
Review from yelp
The Review is for Simon Yahushev with EcoDriveUSA. I normally like to purchase my cars directly from the owner as I get a sense for how well cared and maintained the car was along with it's history. Since I firmly believe we all need to do our part for the climate crises that is at our doorstep we've been a fully electric family for the past 8 years. We been transitioning to Telsa's now as the prices have been coming down. We saw an Ad for a Model S, that was in great condition even though it had a lot of miles on the car. When we got to the dealership, we were met with a friendly smile from Simon, who simply said, "let me get you the keys". After a quick test drive, we thought the car would be perfect for our family. We liked the fact that the Car had a "new or refurbished" battery that tested well and had been inspected by EcoDrive's partner company EVs Republic who are quite capable of all Tesla repairs. Before leaving we learned of a potential issue with the cars battery performance that seemed contradictory to earlier tests of the battery. It was decided to do some low level charging and see if this re-balancing would bring it back within the spec. promised at sale. True to his word, Simon received the car back and performed additional testing from EVs Republic to determine that the issue was something else that was causing the battery to be under performing. They had the battery cooling pumps replaced and the car is now working well. In this day and age, I've come to respect when people simply do as they promise and stand by their word. Simon and EcoDriveUSA have been extremely honest, respectful and are clearly looking at the big picture which is to build relationships and a brand. I've decided that EcoDriveUSA and EVs Republics will be our GoTo dealership and Tesla service center.